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PHONE & ONLINE THERAPY SERVICES

Learn About Our Virtual Counselling Options

Distance Therapy Services

Welcome to our Distance Therapy Services, where mental health support is just a click away. In today’s fast-paced world, we understand the importance of accessibility and convenience when it comes to prioritizing your mental well-being. Our virtual therapy sessions provide a confidential and secure space for individuals seeking professional guidance, allowing you to connect with licensed therapists from the comfort of your own home. Whether you’re navigating life’s challenges, seeking personal growth, or coping with stress, our Distance Therapy Services offer a flexible and effective solution. Break down geographical barriers and embrace the power of therapeutic support wherever you are. Your journey to mental wellness starts here.

Experience the benefits of evidence-based therapies, ranging from Cognitive Behavioral Therapy to Emotion-Focused Therapy and Mindfulness, all accessible through our virtual platform. Whether you’re dealing with anxiety, depression, or chronic stress, our virtual therapy options ensure you receive therapeutic support with the added benefits of privacy, flexibility, and convenience.

  • Convenient mental health support
 
  • Secure, private and confidential
  • Accessible via a phone or laptop
 
  • Complements in-clinic session

Why Consider Phone or Video Therapy?

 Imagine having a skilled therapist by your side, navigating life’s highs and lows, guiding you toward a more balanced existence. What if you could seek support without disrupting your day, simply by reaching for your phone or opening your laptop?

We get it – life’s busy, and various factors might hold you back from seeking help. There’s the juggling act of work and family commitments, the time and expense of travel, and perhaps a bit of hesitation before that first step. Enter our new phone, video, and online therapy options, designed to make it simpler for you to ask for and receive the support you need.

The best part? Our virtual therapy team boasts Registered Social Workers, Psychotherapists, and Clinical Psychologists – the same skilled professionals available to our in-clinic clients.

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FAQs – Phone & Online Therapy

 

Video consultations are encrypted and the content of the video is never recorded or stored anywhere. 

Skype® is not approved to be used for health-related purposes. All our of mental health practitioners follow the professional guidelines outlined by their regulatory body which mandates their members to follow Personal Health Information Protection Act (PHIPA) for their clients’ information. PHIPA calls for a certain level of encryption and a set of procedures for technology services in healthcare applications. 

The video conferencing platform we uses 256-bit encryption based on Health-Care & PHIPA requirements for secure, strong encryption.

 

You will be billed after each session via our in-clinic payment processing system. 

 

At the end of each session your card will be processed and you are emailed a receipt. The receipt includes: your name, your therapist’s name and license number, the service provided, the date of the session, and the amount paid. As each insurance company is different, we recommend that you check with your individual health plan to determine if you have coverage for your practitioner.

 
 
 

Phone, Video and/or Online Therapy is generally not suitable for you if you currently suffer from severe symptoms of a serious mental health condition, such as Schizophrenia, Dissociative Disorder, and PTSD, which usually requires an in-person clinical mental health assessment and subsequent treatment. 

Phone, Video and/or Online Therapy can not provide assessment, diagnosis or treatment of serious psychiatric conditions. We are not able to respond to crises such as suicidality, child protection, trauma, domestic violence, or sexual assault. If you feel distress to the point of harming yourself or others, we encourage you to contact your local crisis line, family doctor, or hospital emergency department immediately.

Our phone, video and online therapy sessions are the same price as our in-clinic sessions and 50 minutes in length. Since each clinician is different, we encourage you to call us for further details.

 

If you would like video sessions, instead of phone counselling, then we recommend that you are a secure network (ie. not public WIFI) and your internet connection is strong and stable. We also encourage you to find a spot where you feel comfortable, that is private and uninterrupted for the duration of your session.